Product Returns

Here at Jica we pride ourselves on great customer service. We will gladly refund all un-used and un-opened cosmetic and/or beauty item.

Please return goods within 14 days of receipt. Naturally, we cannot take returns on used and "tried out" products that have been opened.

Once we are happy with the condition of the returned product, we will refund the value of the goods returned to us, at the price you purchased them at. If the product returned is not in fully resaleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item.

Please ensure you safely package your return to prevent any damage to the items, as we are not responsible for any damage that may occur to the product in transit. The goods are your responsibility until they reach us.

Please complete the Returns Form below

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:

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